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IT Application Supt & Monitoring Analyst at Vodafone Ghana

Confidential
Full-Time Ghana, Ghana Computer Occupations
Posted:
June 18, 2026
Location:
Ghana, Ghana, Ghana

Job Description

Role Purpose

Responsible for the delivery of a highly available service underpinned by proactive monitoring leveraging tools such as Nagios, OEM and End-User Experience tools.

Also responsible for support, maintenance, configuration and administration of all business support systems across the Enterprise.


Role Responsibilities

  • Responsible for the BSS monitoring tools (work with system owners to setup various system parameters for monitoring)

  • Responsible for monitoring of all BSS solutions performance and total health to ensure maximum availability

  • Ensure services are available as defined by SLA

  • Work proactively and smart to avoid service interruptions, however, where interruptions occur, work assiduously to ensure services are resolved within SLA

  • Drive a cultural change towards innovation, speedy solutions and operations in line with Agile and DevOps

  • Support project teams...

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    Job Overview

    Job Type: Full-Time
    Location: Ghana, Ghana
    Posted: June 18, 2026
    Deadline: July 28, 2026