IT ASSISTANT

Supercomal Medical Products. – Kota, Kedah

We are seeking an enthusiastic IT Assistant to join our team at Supercomal Medical Products Sdn Bhd. in Sungai Petani, Kedah. As an IT Assistant, you will be responsible for providing IT support and troubleshooting to our employees, ensuring the smooth operation of our technology infrastructure. This is a full‑time role.

What you’ll be doing

• Providing first‑line IT support and troubleshooting to users, including resolving software and hardware issues
• Assisting with the installation, configuration, and maintenance of computer systems and software
• Responding to IT‑related inquiries and requests in a timely and efficient manner
• Maintaining detailed records of IT support activities and monitoring service levels
• Collaborating with the IT team to identify and implement improvements to IT systems and processes
• Providing basic training and guidance to users on the use of IT...