IT Assistant

Job Description

The IT Assistant at Vienovo Philippines Inc. is a dynamic and essential rank-and-file position within the Information Technology sub-department. This role is responsible for the frontline delivery of IT services, encompassing network and infrastructure management, prompt technical support, meticulous IT asset management, and proactive system security collaboration. The incumbent will play a crucial role in maintaining system availability, supporting data integrity, and ensuring a smooth IT experience for all employees, contributing directly to Vienovo's vision of being the top feed company in the Philippines.

Key Responsibilities

• Ensure the stability, availability, and optimal performance of IT network infrastructure and systems, including participation in on-call rotations for 24/7 support.
• Provide prompt and effective first-level technical support, troubleshooting, and resolution for all IT-related hardware, software, and network iss...