IT Assistant

Job Description:

The
IT Assistant
supports the company's daily technology operations by ensuring that all stores, warehouse locations, and back-office systems run smoothly and efficiently. This role provides technical support for hardware, software, POS systems, networks, and security systems. The position is responsible for troubleshooting issues, maintaining IT infrastructure, assisting in data management and system updates, and supporting digital assets such as CCTV and backup systems. The IT Assistant also helps users adapt to new technologies and ensures accurate data handling to support operational and audit requirements.

Duties and Responsibilities

• Provide technical support for stores, warehouse, and head office operations, including POS systems, networks, and business applications.
• Troubleshoot hardware, software, network, and operational system issues in a timely manner.
• Install, configure, maintain, and update systems, devi...