IT Assistant

MAJOR RESPONSIBILITIES
* Helpdesk Support: Act as the first point of contact for IT-related inquiries, providing timely assistance via phone, email, or ticketing system
* Technical Support: Provide troubleshooting assistance for hardware, software, and network issues to ensure smooth store operations
* System Maintenance: Perform regular updates, backups, and maintenance of computer systems and applications
* Hardware & Software Setup: Install and configure new equipment, including POS systems, printers, and other retail-specific devices
* Network Management: Monitor and maintain network connectivity to guarantee uninterrupted business processes
* User Training: Offer guidance and training to staff for effective use of IT systems
* Inventory Management: Track IT assets and maintain accurate documentation
* Security: Implement and monitor security measures to protect sensi...