IT Associate

Royce Hotel and Casino is a premier destination for entertainment, hospitality, and gaming. We take pride in delivering an exceptional guest experience through outstanding service and cutting-edge technology. We are looking for a dedicated IT Associate to support our technology infrastructure and ensure seamless operations across our hotel and casino.

Job Responsibilities

• Provide technical support for hardware, software, and network issues.
• Maintain, troubleshoot, and upgrade IT systems, including POS, and hotel management software.
• Assist with system security, backups, and data protection.
• Ensure smooth operation of internet, Wi-Fi, and communication systems.
• Install and configure computer systems and peripheral devices.
• Respond to IT-related issues in a timely and efficient manner.
• Collaborate with vendors and IT partners to resolve technical challenges.
• Maintain documentation of IT processes and inv...