It Business Analyst (Ms Support)

Key Responsibilities- Manage and maintain the full suite of Microsoft 365 services: Exchange Online, SharePoint, Teams, OneDrive, and Intune- Administer user accounts, groups, licenses, and permissions using Azure Active Directory and PowerShell- Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability- Configure and enforce security policies, including MFA, conditional access, and data loss prevention (DLP)- Document procedures, configurations, and best practices- Provide Tier 2 End user support for All of the Office 365 Suite of Collaborations applicationsRequired Skills & Qualifications- Strong proficiency in PowerShell scripting and automation- Deep understanding of Exchange Online, SharePoint Online, Teams, and OneDrive- Experience with Entra AD, Intune, and Microsoft Defender for Office 365- Familiarity with compliance tools like eDiscovery, retention policies, and audit logs- Excellent problem-solving and communication skillsBonus S...