IT & Business Operations Administrator

The individual will act as in a hybrid role capacity that blends first-line IT support, office operations, and business systems administration.  Specifically, the individual will be the go‑to person for employees needing IT assistance, play a key part in maintaining our core business HR systems, as well as support the smooth running of some of our global office operations.   This is an excellent opportunity for someone who enjoys variety, problem‑solving, and working with people across an organisation.  A key candidate is an organised, proactive, and people-focused IT & Business Operations Administrator.

Core responsibilities include:

Help Desk IT Support – 1st Line 

• Provide first-line technical support to employees (hardware, software, accounts, connectivity)., which includes manage and triage IT employee requests, ensuring timely resolution of tickets both internally and with external IT consultant.
• Set up new laptops, user accounts, se...