IT BUSINESS PROCESS MANAGER

**Mission**The role is responsible for managing projects and the continuous improvement and maintenance of business processes within the Procurement and Legal areas.**Tasks & Responsibilities**Reporting to the Service Delivery Area Leader for Corporate, the main responsibilities include:* Maintain the relationship with the business, monitoring the service delivered by IT regarding projects, enhancements, and incidents. Propose improvements and work closely with business stakeholders on prioritization.* Project management: estimation (costs, resources, timeline), follow-up, and risk management, following the department’s quality plan methodology.* Act as the point of contact with the BPO/Key User for the business process under responsibility, performing requirements analysis and solution implementation.* Coordinate and monitor developments with programming teams.* Perform preventive maintenance and identify improvement actions, as well as define the technological and functional evolutio...