IT Business Support Specialist Role

Become a key player at Nors as a Business Support Specialist in Mississauga, focusing on bridging the gap between business needs and technological solutions. Your insights will streamline operational efficiencies and enhance system functionalities.
In this role, you serve as a vital resource, gathering requirements, managing master data, and creating comprehensive documentation essential for project success. Collaborating with finance and sales teams, you will analyze business processes for areas of improvement. The position also entails data integration management and participation in user testing for new systems and processes.
Key Responsibilities:
• Act as a business and technology bridge for stakeholders
• Identify and resolve Master Data inconsistencies
• Analyze current business processes for improvements
• Create detailed functional documentation and user stories
• Oversee non-automated data uploads for accuracy and synchronization
Requirements:
• Expe...