IT Business Systems Analysis - Senior Professional

Key Responsibilities

- Gather and document business requirements.

- Translate functional needs into technical specifications.

- Support configuration, testing, and deployments.

- Provide Level 2/3 support and ensure SLA compliance.

- Serve as the strategic link between business units and IT.

- Understand business priorities, processes and pain points.

- Translate business needs into IT demand

- Identify technological opportunities that drive business value.