IT Client Services - Help Desk Analyst

Victoriaville Mall Thunder Bay, Ontario P7E6H8

Under the general supervision of the Manager, provides client support relating to Corporate information systems. Key responsibilities include ownership of client queries regarding Corporate-supported software and computing platforms, continual professional and courteous communication, Corporate backups, standard software installations, asset management, and Corporate IT training.

Employment Type: Full Time

Job Occupation Type: Computer/media

Total Positions: 1

Wage: $33.81 - $40.79

Hours/Week: 0

Days of Work: n/a

Closing Date / Apply By: 3/12/2026

Start Date: n/a

Duties

• Provides client support, resolving Tier 1 Support Calls and refers Support Calls to Tier 1 IT Client Services – Business & Enterprise Applications Analyst or IT Client Services – Network, Technology & Cloud Services Analyst as needed; collaborates with CIT business partners...