IT Coordinator

We're looking for a detail-oriented and collaborative IT Coordinator to join our growing technology team in Cairo, Egypt. In this role, you'll serve as a key support resource, ensuring our organization's IT infrastructure runs smoothly and efficiently. As an IT Coordinator, you'll be the bridge between our technical team and end-users, providing responsive support, coordinating IT initiatives, and maintaining our systems with precision and professionalism. If you're passionate about technology, thrive in a collaborative environment, and enjoy helping others solve technical challenges, we'd love to hear from you.

• Provide first-level technical support to end-users via phone, email, and in-person, troubleshooting hardware, software, and connectivity issues in a professional and friendly manner
• Log, track, and prioritize IT support requests using ticketing systems, ensuring timely resolution and clear communication with users throughout the pr...