IT Customer Experience Senior Administrator

• Be the face of IT for the business
• Fantastic opportunity
• Experience delivering EUC  / deskside / onsite IT support services

This role is responsible for delivering deskside and EUC services with a strong focus on communication, responsiveness and customer service excellence.

Key Skills & Responsibilities

• Proven experience delivering EUC / deskside / onsite IT support services
• Strong collaboration skills working with Service Desk teams, vendors and managed service providers
• ITIL Certification (desirable)
• Strong and up to date technical knowledge of a broad range of EUC technologies and platforms, including Microsoft M365, Intune etc.
• Proven success identifying and initiating activities that support continuous improvement.
• Manage hardware setup, device provisioning and operating system/software updates<...