IT Customer Support Journeyman

IT Customer Support Journeyman Company: Dhaka Technologies Limited Work Arrangement: Onsite Location: Washington, DC Employment Type: Contract Engagement Type: W2 or 1099 only; no C2C Position Overview Dhaka Technologies Limited is seeking an experienced IT Customer Support Journeyman for a client to provide technical assistance and desktop support in a Windows-based enterprise environment. The ideal candidate will have strong experience supporting end users through telephone, email, in-person, and remote support channels. This role requires hands-on experience with desktop and laptop configuration, mobile device deployment, Microsoft 365 applications, printers, peripherals, conference room technology, and general enterprise IT support. Key Responsibilities Provide technical assistance to computer system users in a Windows-based environment. Configure, prepare, and deploy new desktop and laptop computers for staff. Install required software, security tools, and standard enterprise appl...