IT Deskside Consultant Role Edmonton

Utilize your technical expertise as an IT Deskside Consultant with Long View, supporting clients on-site in Edmonton. This role offers hands-on experiences, troubleshooting, and client support.

Long View is seeking a proactive consultant to enhance end-user experiences while managing diverse devices. With a minimum of three years in IT support, you will diagnose incidents, configure new equipment, and ensure client satisfaction across various locations in Edmonton.

Key Responsibilities: • Troubleshoot application and operating system incidents • Configure laptops, desktops, and print devices timely • Participate in hardware/software reviews and recommendations • Maintain documentation of all support procedures • Travel to client sites as required

Requirements: • 3+ years of IT support in Microsoft environments • Proficient in troubleshooting Windows/Linux/Mac OS • Strong communication skills and issue identification abilities • Valid driver’s license and reli...