IT Document Specialist

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client's brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Overview

In this role, you'll work with internal resources, interview various team technicians, and attend meetings to gather, write, and publish technical information for our varied audiences. You'll produce a variety of top-quality learning materials such as technical documentation, infographics, screenshot markups, and training videos. As a successful IT Document Specialist, you're motivated, passionate, and thrive in the fast-paced culture of a dynamic and evolving company. You have strong writing skills, the ability to synthesize technical...