IT Engineer

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate – they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.

About the Role

We are looking for an IT Engineer based in Spain to lead our internal technical operations and ensure our team functions without friction. You will be the first point of contact for all things tech—from onboarding new hires to managing access and maintaining our office infrastructure.

What You’ll Do

• Technical Support (Tier 1): Resolve hardware (macOS/Windows) and software incidents via our ticketing system.
• Onboarding & Offboarding: Ensure every new hire in the region has their equipment configur...