IT Executive (Digital & Data Systems)

Responsibilities

IT Helpdesk & Corporate Support (~20%)

• Provide Level 1 IT support for Corporate Office users (~35 users)
• Manage user provisioning, device setup, access rights, and asset tracking
• Troubleshoot common issues (M365, endpoints, printers)
• Escalate complex infrastructure issues to central IT or vendors
• Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (~20%)

• Support structured data quality assessments across corporate and plant systems
• Coordinate with data owners to maintain master data integrity
• Maintain enterprise data standards, dictionaries, and validation rules
• Support digitization of manual data capture processes
• Identify and document systems of record for key operational data
• Work on digitization of data

Process Automation (~40%)

• Document and map r...