IT Executive

Key Responsibilities:

1. Provide day-to-day IT support for hardware, software, servers, networks, and internal systems.
2. Manage IT helpdesk operations, incident prioritisation (P1–P3), escalation, and SLA tracking.
3. Administer user accounts and access (AD / Microsoft 365 / Google Workspace), including onboarding and offboarding.
4. Maintain IT assets, software licensing, procurement records, and vendor coordination.
5. Perform system monitoring, backups, disaster recovery readiness, and basic cybersecurity controls.
6. Support system upgrades, patching, internal application support, and IT improvement projects.
7. Maintain IT documentation, SOPs, inventories, and audit/compliance evidence.
8. Deliver IT onboarding, user guidance, and basic security awareness training.
9. Support business continuity, change management, and IT setup for new offices or projects.

Requirements - IT Executive

• Diploma ...