IT & Facilities Administrator

KEY RESPONSIBILITIES

A. Information Technology (IT Management)

· Maintain all company computers, laptops, printers, and IT equipment.

· Install, update, and troubleshoot software and hardware issues.

· Manage user accounts, emails, licenses, and system access levels.

· Provide first-level and second-level IT support to all employees.

· Maintain antivirus, security updates, and backup systems.

· Monitor system performance and ensure uptime.

B. Network & Connectivity Management

· Ensure stable internet connection, Wi-Fi, routers, and network switches.

· Coordinate with ISP providers for installation, upgrades, or troubleshooting.

· Monitor network traffic, performance, and security.

· Maintain VPN, remote access, and server connectivity for branches or satellite sites.

· Maintain CCTV, access control, biometric devices (if applicable).

C. Database & System Administration

· Ma...