Job Description
ALTEN MÉXICO is seeking a knowledgeable IT Facilities Management / On-Call Engineer to join our dynamic team.You will play a critical role in managing our IT infrastructure and facilities, ensuring that technological resources are maintained, efficient, and secure.As an On-Call Engineer, your responsibilities will involve troubleshooting and resolving technical issues that occur in a timely manner, while providing exceptional support to our internal teams and clients.Key responsibilities include:Monitoring and managing IT facilities including servers, workstations, and network devices.Providing on-call support, responding to incidents and technical queries outside of normal operating hours.Ensuring compliance with IT policies, procedures, and best practices.Performing routine maintenance and upgrades on IT equipment.Assisting with the setup of new technologies and facilities as needed.Collaborating with IT teams to optimize performance and security.Documenting issues and resolutions...
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