IT Field Service Technician

Description We are looking for an IT Field Service Technician to deliver hands-on technical support for clients across East Hartford, Connecticut and the surrounding area. This position is ideal for someone who enjoys working directly with users, resolving a wide range of infrastructure and desktop issues, and maintaining a high standard of service in the field. The role combines on-site troubleshooting, system setup, and clear documentation to help keep client environments stable, secure, and efficient.

Responsibilities:
• Travel to customer sites within the local service area to diagnose and resolve technical issues on-site.
• Deploy, configure, and support Windows-based computers, including both hardware components and installed applications.
• Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals.
• Investigate and resolve server-side problems involving Windows Server environments...