IT Help Desk

The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer's challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Must-Have Requirements:

•
Excellent English communication skills
(spoken and written) –
B2- C1

• Strong
problem-solving mindset
and ability to think logically under pressure.

• Proven
customer service orientation
with empathy and clarity in user interactions.

• Familiarity with
Microsoft 365
tools (Outlook, Teams, OneDrive, SharePoint).

• Basic understanding of
Active Directory
concepts (account unlocking, password resets).

• Exposure to
Remot...