Job Description
IT Helpdesk Support Analyst – Wellington
Location: Wellington, New Zealand
Company: BGIS, IT Services Division
Employment Type: Full-Time, Permanent, On-Site (with potential hybrid flexibility)
Purpose of the Role
BGIS is seeking an IT Helpdesk Support Analyst to provide first-line technical support and deliver exceptional customer service to end-users across the organisation. Reporting to the Director, IT Infrastructure and Service Management, you will ensure smooth IT operations by troubleshooting, resolving issues, and maintaining IT assets while driving a culture of collaboration and service excellence.
The ideal candidate will be a proactive problem solver with excellent communication skills, a strong customer focus, and a passion for technology.
Key Responsibilities
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