IT Help Desk Support - New England

MassGenics
Contract Scottsdale, Arizona Computer Occupations
Posted:
June 07, 2026
Location:
Scottsdale, Arizona, United States

Job Description

A client of Innova Solutions is immediately hiring for a IT Help Desk Support


Position type: Full-time, Contract to Hire

Duration: 6+ Months

Location: Weymouth, MA 02189 (onsite)

Valid driver’s license and must have own reliable vehicle (This position requires local travel and mileage will be reimbursed).



As an IT Help Desk Support you will:

Provide Helpdesk Support
  • Fields calls as needed from end users as part of the helpdesk phone queue.
  • Respond to user requests for technical assistance via phone, email, chat, or helpdesk ticketing system.
  • Troubleshoot and resolve issues related to software, hardware, networking, and peripherals in a remote capacity.
  • Guide users through step-by-step solutions for issues, ensuring minimal disruption to their workflow.
  • Track, prioritize, and document helpdesk tickets to ensure timely resolution.
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    Job Overview

    Job Type: Contract
    Location: Scottsdale, United States
    Posted: June 07, 2026
    Deadline: July 17, 2026