IT Help Desk Support Specialist

prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment.  You will have the opportunity to support clients in a variety of industries, using the most current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.    
Requirements:  

+ Minimum of 2 years’ experience in a technical support role.  

+ A degree in Information Technology, Computer Science, or equivalent experience.  

+ Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.  


+ Excellent communication skills, both written and verbal.  

+ Ability to work effectively with users at all levels of the organization...