IT Helpdesk Technician

We are Hiring: 1st / 2nd Line IT Support Engineer

Rosebank, Johannesburg (On‑Site)

UK Hours: 9am–6pm (Mar–Oct) | 10am–7pm (Oct–Mar)

Monday–Friday

We are looking for a hands‑on IT Helpdesk Technician (1st and / or 2nd line) with solid Microsoft 365 experience to join our expanding IT Team in Rosebank. As our group continues to grow, you will play a key role in supporting our team, maintaining our IT environment, and ensuring smooth technical operations across our SA and UK‑aligned business.

Key Responsibilities

• Provide 1st & 2nd line technical support (onsite & remote)
• Manage the helpdesk ticketing system and respond to calls/emails
• Set up and maintain Windows laptops/desktops
• Administer Microsoft 365 & Active Directory
• Manage SharePoint access and permissions
• Support technical onboarding/offboarding
• Maintain accurate documentation and asset re...