IT Infrastructure Analyst

Purpose:

The purpose of the IT Infrastructure Analyst role is to ensure the seamless operation and maintenance of the local IT infrastructure. This includes supporting and managing computer systems, servers and storage, networks as well as other IT-related equipment such as printers, backup devices, mobile devices, plant systems and barcode scanners.

The IT Infrastructure Analyst will play a critical role in troubleshooting issues, implementing solutions, and ensuring optimal performance and security of all IT systems within the organization.

User Support:

• Assist employees with IT-related issues, providing timely and effective solutions.

Hardware Support:

• Provide support and maintenance for all computer systems, servers, storage, mobile devices, printers, barcode scanners, backup devices and other related equipment.

Software Management:

• Install, update and manage OS, software and ensure that all sys...