IT Infrastructure & Operations Support Specialist

COME JOIN OUR GROWING TEAM TO Help users resolve issues with Hardware or Software solutions in the respective EMEA cluster or other EMEA region if required. Administer Infrastructure solutions with focus on Servers, Clients, Networks, Software Solutions, Collaboration systems and device peripherals. Activities which include responding to user inquiries, assessing problems in the IT landscape and troubleshooting issues with IT solutions, in physical presence or remotely to supported locations whenever required. Provide support to GDTI Projects and initiatives in the region, sub-region or FME location.

+ Perform Service Desk activities supporting users in the respective EMEA Cluster or other EMEA region if required
+ Execute Field Support activities in physical presence as required
+ Ensure that adequate support is provided to end-users in solving IT support requests and business needs
+ Ensure the installation and maintenance of the necessary IT solutions
+ Maintain...