IT Internal Services – Support Analyst

IT Internal Services – Support Analyst

Company:
Avature

Location:
Argentina, Rosario (Hybrid)

The IT Internal Services team is a key part of Cloud Services, the area responsible for providing internal hardware and software support across the company. As a Support Analyst, you will be responsible for maintaining the resilience, availability, and reliability of the systems Avature relies on.

You will collaborate with teams from multiple engineering disciplines and work hands-on with a wide variety of operating systems, cloud technologies, and third-party software used throughout the organization. Your role will be essential in ensuring smooth and efficient day-to-day operations for all employees and offices.

Your challenges and objectives:

• Understand Avature's systems, as well as employees' needs and processes.
• Build, configure, and maintain hardware and software resources for production, cloud, and development environments...