IT/ IS Executive

Job Responsibilities:
Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users' requirements and within deadline.
Provide day-to-day support and enhancement of the networks and applications.
Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
Maintain user documentation including release notes, training guides and UAT documentation.
Ensure compliance of all security measures in application development processes.
Manage system access roles/ rights and user-ids (add / modify / delete)
Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.
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