IT Knowledge Manager

Job Title: Knowledge Manager – Intermediate (IT Knowledge Management Support)

Location: San Antonio, TX

Clearance: Secret

Education: BS Computer Science Degree or related field, preferred or military training or

GSEC or Security
+ Certifications: ITIL4 Foundation and continuous professional development.

Position Description:

The IT Knowledge Management (KM) Specialist provides documentation, knowledge-sharing, and information governance support for the DHA Domain and Directory Services Branch (DDSB). This role ensures enterprise IT knowledge is captured, structured, and made accessible to support operational continuity, service improvement, and compliance with DHA knowledge management practices. Key Responsibilities: Develop, update, and maintain technical, procedural, and agreement documentation, translating complex technical content into clear, accessible formats. Support the maintenance of the DDSB S...