IT Level 2 Admin

Overview

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.

Responsibilities

• Provide Level 2 IT support and troubleshooting for Windows workstations and servers
• Manage Hyper-V environments, backups, and system recovery processes
• Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
• Administer Active Directory and Office 365 for user management and permissions
• Oversee email security filtering to protect against phishing and spam
• Deploy, update, and maintain antivirus software to ensure endpoint security
• Work with Duo for multi-factor authentication and Google Workspace for team collaboration
• Handle DNS configurations and support
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