IT Manager

Anthem Group

Key Responsibilities

• Lead IT projects supporting retail operations, including POS systems, ERP, e-commerce platforms, inventory, and CRM solutions.
• Oversee project lifecycle from planning to implementation, ensuring projects are delivered on time, within scope, and budget.
• Collaborate with retail, merchandising, supply chain, and finance teams to align IT initiatives with business objectives.
• Manage vendor coordination for system implementation, upgrades, and support.
• Ensure system integrations across physical stores, warehouses, and online platforms run smoothly.
• Conduct risk assessments and establish contingency plans for critical retail IT systems.
• Develop and enforce IT project management standards, documentation, and governance processes.
• Monitor and evaluate project KPIs, preparing regular reports for senior management.
• Provide leadership and mentoring to IT staff involve...