IT Manager

The IT Manager ensures that the Company’s Telco and IT Network Infrastructures are operating at its desired level of performance. He/she is expected to attend to IT-related needs of the organization by directly providing support or coordinating IT-related activities such as, but not limited to: service desk, systems infrastructure and applications development. He is also expected to serve as the organization’s single point-of-contact in dealing with external partners and vendors.

DUTIES & RESPONSIBILITIES

• Manage information technology and computer systems and resources.
• Coordinate, control and evaluate operations information and computer system.
• Develop and implement policies and procedures to effectively monitor, control and improve IT Resources.
• Manage IT Outsource Partners by establishing, maintaining and monitoring SLA’s on overall IT network performance on availability and reliability.
• Partner with the Parent C...