IT Network Support

Brilliant Computers

Full-time South-Africa, South-Africa Other-General

Posted:

March 03, 2026

Location:

South-Africa, South-Africa, South-Africa

Job Description

 Hands & Feet (H&F) Support

• Physical onsite assistance to enable remote troubleshooting and remediation.

• Console connectivity to network devices (switch/router/firewall) as instructed by the Remote

Support Team.

• Providing physical access support to the Remote Support Team (e.g., opening racks, locating

devices/ports, power cycling per instruction).

• Visual verification and reporting (LED status, link status, alarms, fan/power status, cabling
condition).
Network Hands & Feet
Engineer must have basic understanding of network devices sufficient to:

• Identify network equipment types, ports, power supplies, uplinks, and patch panel layouts.

• Follow remote instructions accurately (step -by -step) without deviating from approved
runbooks.

• Perform basic checks: link lights, port mapping verification, cable r...

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Job Overview

Job Type: Full-time

Location: South-Africa, South-Africa

Posted: March 03, 2026

Deadline: April 12, 2026