IT Onsite Support Analyst - TIM (Released Date: 24 Feb 2026)

IT Onsite Support Analyst - TIM (Released Date: 24 Feb 2026)

IT Onsite Support Analyst - TIM (Released Date: 24 Feb 2026)

Budget: Depends on background and experiences

QUALIFICATIONS / EXPERIENCE

Degree or Diploma from Information Technology or

At least 2 - 3 years previous experience in a similar

IT support role.

Experience with SaaS ITSM Suite of tools such as

ServiceNow.

Strong technical knowledge of workstation

hardware, software applications, printers, iOS, smart

phones, tablet and network-related services.

Proficient in troubleshooting and problem-solving

Excellent communication skills with the ability to

effectively interact with end-users and support

teams.

Knowledge of ITIL best practices and incident

Strong analytical and reporting skills.

Self-motivated, proactive, and able to work both

independently and collaborati...