IT Operation Manager -Kuala Lumpur, Malaysia

Responsibilities

• Manage Alibaba Malaysia critical Data Center IT & Asset operations, involved in Data Center build-outs and scaling.
• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling Ali IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on-site technical support for business equipment, understand business needs and network structure, and promote the implementation of op...