IT Operations Analyst II

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We are looking for a L1 Monitoring Analyst to support and monitor US Healthcare Payer, Provider, PBM applications. The role involves first-level monitoring, incident triage, and escalation to ensure smooth processing of healthcare transactions in compliance with HIPAA standards.

**Job Track Description:**

+ Experience **: 2+ years in Production support activities**
+ Requires formal **graduate degree and relevant expertise** in a Production support activity.
+ Leading and coordinating troubleshooting calls.
+ **Ability to multi-task and perform** a diverse mix of te...