IT Operations Analyst Role at Sagard

Join Sagard as a Senior IT Operations Analyst in Toronto and make an impact on critical IT systems. Improve cybersecurity processes and lead technology projects.
In this senior contributor position, you'll be pivotal in managing various business-critical IT systems. Your responsibilities will include advanced troubleshooting, maintaining on-premise hardware, and overseeing enterprise cloud platforms. You’ll also spearhead initiatives to enhance IT efficiency and support users across all offices.
Key Responsibilities:
• Manage complex technical support issues for all staff
• Maintain on-premise workstations and hardware resources
• Lead lifecycle management of IT assets and software
• Optimize platforms like Freshservice and Slack
• Oversee the onboarding and offboarding process for employees
Requirements:
• 3 to 5 years in an IT operations or support role
• Proven experience with platforms like Google Workspace
• History of leading IT and cybersecurity ...