It operations strategy lead — service delivery & continuity

A dynamic financial services group is seeking a Head of IT Operations in Cape Town to manage service delivery, infrastructure, and continuity management. The role requires a relevant degree or diploma and ITIL Expert certification, with a minimum of 5 years of experience in IT operations management. Responsibilities include overseeing IT processes, ensuring business continuity, and fostering a culture of improvement among internal teams and vendors. This leadership role demands strong initiative and leadership skills to drive operational excellence.
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