IT Operator

Within the Econocom Spain Group, this opportunity is with Econocom Servicios S.A.U .

We are looking for a Junior IT Operator to become part of our team. If you have a passion for technology, enjoy monitoring systems and supporting IT operations, and want to grow your career in a dynamic, innovative environment, we would love to hear from you!

Key Responsibilities

• Real-time monitoring of critical systems and applications to promptly detect incidents.
• Log, classify, and prioritize incidents, resolving low-impact issues and escalating more complex ones.
• Collaborate with technical teams and other departments to ensure incident resolution.
• Conduct preliminary analysis and apply basic solutions to recurring incidents.
• Maintain detailed incident records and generate status and resolution reports.
• Ensure incidents are resolved within agreed SLA timeframes.
• Follow established operational procedures for incident m...