IT Process Analyst [#4892]

Alteo

Permanent Montreal, Quebec Computer Occupations

Posted:

February 23, 2026

Location:

Montreal, Quebec, Canada

Job Description

Alteo is looking for an IT Process Analyst for a permanent position based in Montreal.

*** Hybrid: 6 days in the office per month ***

You will work within a multidisciplinary team and contribute to the digital transformation of a large-scale platform. 

Responsibilities:
Support teams in defining processes that must be reproducible across all teams
Document and propose reusable templates for the operational processes of multiple software solutions
Research existing information or gather this information from multiple stakeholders
Identify inefficiencies and propose continuous improvements
Adapt ITIL processes to make them lighter and compatible with agile cycles
Ensure that changes are well documented and validated without slowing down agile deliveries
Coordinate the work of your team and help establish a climate of trust conducive to achieving objectives

Prof...

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Job Overview

Job Type: Permanent

Location: Montreal, Canada

Posted: February 23, 2026

Deadline: April 04, 2026