IT Process Consultant for Modern Workplace (f/m/x)

IT Process Consultant for Modern Workplace (f/m/x)

The Modern Workplace team is responsible for providing end-user-related infrastructure services and innovation for all business areas.

To strengthen our team, we are looking for a highly motivated, ambitious, and service-oriented team player, who feels comfortable working in a highly regulated banking environment. 

#full-time
(38.5h / week)
#viennaoffice
(1190
#homeoffice
possible

 Your mission at RBI

Supporting the governance processes on workplace services 

Ensuring that our services are compliant with regulatory requirements 

Providing services to our CEE units according to specified service levels 

Controlling the proper use of Incident- & Problem-Management processes and tools 

Escalation handling and reporting on management level 

...