IT Remote Support Specialist

Job Title:
Remote IT Support Specialist

Location:
Remote (PST Timezone)

Type:
Full-Time

About Us:
We are a medical research company with over 20 years of experience, headquartered in California. Our team is dedicated to advancing medical knowledge and improving patient outcomes through innovative research. As we continue to grow, we are looking for a skilled Remote IT Support Specialist to help maintain our IT infrastructure and provide exceptional support to our team.

Key Responsibilities:

• Provide remote support to users across the organization, ensuring smooth and efficient operation of all IT systems.
• Manage and maintain Microsoft Windows Server environments with Active Directory.
• Support and manage Microsoft 365 cloud services, including user administration, email, and collaboration tools.
• Utilize provided tools and RMM (Remote Monitoring and Management) platforms to monitor and support user computers...