IT Senior Product Analyst

**IT Senior Product Analyst | hybrid | Guararema**



The IT Senior Product Analyst plays a critical role in bridging the gap between business needs and product delivery. This position involves analyzing business processes, gathering and defining product requirements, and ensuring the successful delivery of products and services that meet strategic objectives. The IT Senior Product Analyst works closely with cross-functional teams, including product managers, developers, and business stakeholders, to drive product enhancements and optimize service delivery.



In addition, this role operates within an IT Service Management (ITSM) framework, ensuring that product delivery and operational activities align with established service management practices. The candidate is expected to follow ITIL principles, supporting standardized processes such as incident, change, and problem management, while promoting continuous service improvement and operational excellen...