IT Service Coordinator: Incident & SLA Expert

Kyndryl is seeking a Service Coordinator in Mexico City to oversee IT service delivery to customers. The role involves managing service requests, ensuring compliance with service management processes, and performing post-resolution incident reviews. Ideal candidates should have at least 5 years of IT experience, especially in technical support and service management. Kyndryl offers a supportive environment that prioritizes employee growth and well-being, fostering professional and personal development opportunities.
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