IT Service Delivery Lead - Desktop & End-User Support

A technology services firm in Singapore is seeking a Service Delivery Manager to oversee personalized IT support services. The ideal candidate will have over 5 years of experience in IT service delivery, especially in desktop support and end-user services. You will manage a team of IT professionals to drive excellence, ensure compliance with service level agreements, and maintain high client satisfaction. Strong leadership, communication, and problem-solving skills are required for this pivotal role.
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