IT Service Delivery Lead

We are seeking an IT Service Delivery Lead to join our GWAM Team within the Segment Tech function at MBPS. In this pivotal role, Leader will need a strong track record of managing high‑performing teams and driving end‑to‑end delivery of technology solutions aligned with global strategic objectives. Leader will partner with MBPS management, Business Units, and cross‑functional stakeholders to ensure seamless execution of digital initiatives, operational excellence, and continuous improvement. Adept at translating business needs into scalable technology strategies, fostering collaboration across global teams, enabling innovation to support organizational growth and committed to building empowered teams, enhancing service delivery, and contributing to the success of the enterprise-wide Global Technology strategy.

Position Responsibilities:

• Effectively partner with the co-Leaders/Senior Leaders/Operations Manager to formulate tactical and strategic plans to meet and e...